FAQ

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Everything you need to know about our services, process, and pricing.

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SEO
SEO is a long-term strategy. Most clients start seeing meaningful movement in rankings within 3–4 months, with significant results by month 6. Competitive markets may take longer. We'll be transparent with you upfront about realistic timelines based on your industry and competition level.
No honest SEO agency can guarantee specific rankings — Google's algorithm is constantly evolving and no one controls it. What we do guarantee is that we use proven, white-hat strategies that consistently drive results. We show you real data every month so you can see exactly what's moving.
Our SEO service includes a full technical audit, on-page optimization, keyword research and targeting, content strategy, local SEO (Google Business Profile), link building, and monthly ranking reports. The exact scope depends on your plan — see our pricing page for details.
Yes. Local SEO is one of our specialties. We optimize your Google Business Profile, build local citations, target location-based keywords, and help you rank in Google's local map pack — which is where most local customers find businesses.
SEO works for virtually every industry — from law firms and medical practices to contractors, e-commerce stores, and restaurants. The strategy we use is tailored to your specific market and customer search behavior. Book a free audit and we'll show you the opportunity in your niche.
Web Design
Most websites are live within 48–72 hours for standard projects. Larger or more complex builds (e-commerce, custom integrations) typically take 1–2 weeks. We'll give you a clear timeline before we start so there are no surprises.
Yes, absolutely. You own 100% of your website, content, and domain. If you ever decide to leave (though we'd hate to see you go), we'll give you everything you need to move your site elsewhere without any hassle.
Yes. We build most sites on WordPress or a similar CMS so you can easily update content, add blog posts, and make changes without any coding knowledge. We also provide a quick walkthrough so you're comfortable managing it on your own.
Every site we build is fully responsive and tested on mobile, tablet, and desktop. With over 60% of web traffic coming from mobile devices, this is non-negotiable for us. Mobile-friendliness also directly impacts your Google rankings.
Yes. We build e-commerce sites on WooCommerce and Shopify, including product pages, payment gateway setup, inventory management, and checkout optimization. E-commerce is available on our Pro plan.
Hosting
All hosting plans include a free SSL certificate, daily automated backups, 24/7 security monitoring, malware scanning, one-click restore, and a 99.9% uptime SLA. We handle all server maintenance so you never have to worry about it.
We monitor all hosted sites 24/7 and will typically resolve issues before you even notice. If there's a major outage, we'll notify you immediately and have it resolved within the hour. Our average response time is under 30 minutes.
Yes. We handle the full migration for free — including transferring all files, databases, and DNS records. There's typically zero downtime during the migration. Just let us know and we'll take care of everything.
We can set up professional email (yourname@yourdomain.com) through Google Workspace or Microsoft 365. We handle the setup and configuration — you just pay the provider's monthly fee directly. Ask us about this during onboarding.
Pricing & Billing
No setup fees and no hidden costs. The price you see is the price you pay. The only additional costs you might incur are a domain name (typically $10–15/year) and any third-party tools you specifically request.
No long-term contracts. All plans are month-to-month and you can cancel anytime. We keep clients by delivering results, not by locking them into contracts.
We accept all major credit and debit cards, ACH bank transfers, and PayPal. Invoices are sent monthly and payment is due within 7 days. We can also set up automatic billing if you prefer.
Absolutely. You can upgrade or downgrade at any time and we'll prorate the difference. Most clients start on the Starter or Growth plan and upgrade once they start seeing results.
General
The easiest way is to request a free SEO audit from our homepage. We'll review your current online presence, identify opportunities, and walk you through the best plan for your business — no pressure, no commitment.
Yes. We work with businesses across the US, Canada, UK, Australia, and Israel. Our team is fully remote and we collaborate across time zones. All communication is in English.
Every month you'll receive a clear report showing your keyword rankings, organic traffic, leads generated, and the work we completed. We also give you access to a live dashboard so you can check in anytime. No fluff — just real numbers.
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